Effective Date: 02/01/2025

This Privacy Policy describes how NeuroSPARK Therapies PLLC (referred to as "we," "us," or "our") collects, uses, and shares personal information of users of our website, www.neurosparktherapies.com (the "Site").

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, mailing address, when you contact us through our forms or otherwise.
Information You Provide Voluntarily: Any information you submit through contact forms, appointment requests, or other interactive features on our Site. This may include information about your child, your concerns, and other relevant details.
Technical Information:
- Log Data: Your IP address, browser type, operating system, referring website, pages you visit on our Site, and the dates/times of your visits.
- Cookies and Similar Technologies: We may use cookies (small text files placed on your device) and similar tracking technologies to enhance your experience on our Site, understand user behavior, and personalize content. You can control the use of cookies at the individual browser level.
Information Related to Services (if applicable online): If you offer online scheduling or portals, we may collect information related to those services, such as appointment times and communication within the portal.

How We Use Your Information

We may use your personal information for the following purposes:

To Respond to Your Inquiries: To communicate with you and respond to your questions, requests, or appointment inquiries.
To Provide Services: To provide and manage the pediatric therapy services you request.
To Improve Our Site: To analyze website usage and trends to improve the content, functionality, and user experience of our Site.
For Marketing and Communication (with consent where required): To send you newsletters, updates, or promotional materials about our services, if you have opted in to receive such communications. You will have the opportunity to opt out of these communications at any time.
For Legal Compliance: To comply with applicable laws, regulations, legal processes, or government requests.
For Security and Fraud Prevention: To protect the security and integrity of our Site and prevent fraudulent activities.

Sharing Your Information

We may share your personal information with the following categories of recipients:

Service Providers: Third-party companies that provide services on our behalf, such as website hosting, data analysis, email marketing, and payment processing (if applicable). These service providers are contractually obligated to protect your information.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Legal Authorities: We may disclose your information to law enforcement agencies, courts, or other government bodies when required by law or legal process, or when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:

Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete personal information.
Deletion: Request that we delete your personal information (subject to certain exceptions).
Objection to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing.
Restriction of Processing: Request that we restrict the processing of your personal information.
Data Portability: Request to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We may require you to verify your identity before processing your request.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our Site is generally not directed towards children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us, and we will take steps to delete the information. If your services specifically target children, you will need to have more detailed provisions regarding COPPA compliance.

Links to Other Websites

Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any website you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

NeuroSPARK Therapies PLLC

2387 Professional Heights Dr St 15

Lexington KY 40503

info@neurosparktherapies.com

(859) 327-9966

Privacy Policy for NeuroSPARK Therapies PLLC