Privacy Policy

NeuroSPARK Therapies

Effective Date: March 2026

1. Introduction

NeuroSPARK Therapies (“NeuroSPARK,” “we,” “our,” or “us”) is committed to protecting the privacy of our patients, families, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Child’s name and age (if submitted through forms)

  • Any information shared in contact or intake forms

Health-Related Information

If you submit information through forms or communications, we may collect details related to your child’s developmental or health concerns.

Note: This website is not intended for the transmission of sensitive protected health information (PHI). Please avoid submitting highly sensitive medical information through online forms.

Automatically Collected Information

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages visited

  • Time spent on the site

  • Device type

This helps us improve website performance and user experience.

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and consultation requests

  • Communicate with you about services

  • Schedule appointments or evaluations

  • Improve our website and services

  • Provide relevant information about NeuroSPARK Therapies

We do not sell or rent your personal information.

4. How We Protect Your Information

We take reasonable administrative, technical, and physical measures to protect your information.

However, no method of transmission over the internet is 100% secure. We encourage you to avoid sharing sensitive medical information through unsecured channels.

5. Sharing of Information

We may share your information only in the following circumstances:

  • With trusted service providers who help operate our website or business

  • When required by law or to protect our legal rights

  • With your consent

We do not share your information for marketing purposes with third parties.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Understand how visitors use our site

You can adjust your browser settings to disable cookies if you prefer.

7. Third-Party Links

Our website may contain links to third-party websites (such as scheduling tools or resources). We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our services are designed for children, but our website is intended for use by parents or guardians. We do not knowingly collect personal information directly from children under 13 without parental involvement.

9. Your Choices

You may:

  • Request to update or correct your information

  • Ask us to delete your personal data (where applicable)

  • Opt out of receiving communications from us

To make a request, please contact us using the information below.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

NeuroSPARK Therapies
2387 Professional Heights Drive
Lexington, Kentucky 40503

📞 859-327-9966
📧 info@neurosparktherapies.com